Our dedicated team of sales and customer service professionals has more than a century of combined experience at Ledalite. Every day they work onsite with Ledalite engineers, manufacturing and shipping teams to coordinate with specifiers, designers, contractors, distributors and Ledalite sales representatives in the field.

It all adds up to a wealth of expertise on Ledalite products and the industry at large, valuable competitive insight, and a real understanding of customer needs throughout the sales cycle and beyond.

Regional Sales Managers: Your personal, regional partner

Our Regional Sales Managers work with a network of Ledalite sales representative in territories across North America to assist customers throughout the sales cycle.

Inside Sales / Quotations: Pre-order experts

During the pre-order phase of a project, our Inside Sales and Quotations Group works with Ledalite sales representatives and Regional Sales Managers to answer product-specific inquiries and offer general technical guidance.

• Provide technical expertise on Ledalite products
• Offer insight on payback and competitive analysis
• Perform lighting calculations

Project Coordination: Proof in details and delivery

Once an order has been placed, our Project Coordination Group focuses on order accuracy, on-time delivery and meeting site-specific requirements. To ensure these goals are met, coordinators work with teams from Ledalite and your project to review every order in detail and facilitate a range of requirements, including:

• Creating layout drawings for record and approval
• Coordinating shipping requirements
• Expediting order delivery when required
• Assisting contractors with site requirements
• Facilitating service and warranty claims